Meet Team Topstak
At Topstak we are committed to providing an exceptional customer service and always use our generations of knowledge to ensure that our customers find the right chimney, stove, kitchen or piece of furniture for their home.
Here are some members from Team Topstak and why they will always help to make your house a home.
Christian Pedersen - Co-Founder
Christian, co-founder of Topstak, has over 40 years’ experience in the stove and chimney industry. Staff and customers take full advantage of his technical and business expertise and he is always on hand to offer guidance. Christian has also served as Chairman for many national and international organisations, and he was previously the independent chairman of the HETAS Technical Committee, where he was recognised as championing the role of the retailer and installer.
He shares his passion for the business with fly fishing and sculpture.
"We had excellent advice from both Christian and Simon in choosing the best units to suit our purposes."- Lesley and Stuart Cosgrove
Adam Pedersen - Director
Adam has been working at Topstak since the company first began, and he uses his 16 years of experience to ensure that the business continues to thrive. He continually researches products so that Topstak can be the exclusive dealer for leading manufacturers and is proud to introduce new products into Topstak’s showrooms. Adam also oversees the wood fuel production and sources raw materials, whilst managing the workshop, warehouse distribution and general day to day management. Incredibly hard working and motivated, Adam particularly enjoys making and designing chimney components, as he loves setting himself challenges and then achieving these professional goals.
When Adam isn’t working he enjoys going on bike rides with his two sons, snowboarding in the French Alps or trying to improve his golfing technique.
Richard Finucane - Sales Director
As Sales Director at Topstak for nearly 12 years, Richard is in charge of the Retail & Trade Sales Team and ensuring that the showroom and trade accounts are in order. His breadth of experience and approachable attitude means that he is able to deal with a variety of people, including installers, stove companies and our customers in the showroom. He also has extensive knowledge about Topstak’s products and has helped many of our customers to find the right stove for their home.
Although Richard is always kept busy at Topstak, he enjoys playing cricket, golf and attending rugby and football matches in his spare time.
"We love it, it's so efficient and easy to use. Huge thanks to Richard, Barrie and all at Topstak. We couldn't recommend them highly enough."- Louise Evans
Christian Brookfield - Sales & Kitchen Designer
Christian has worked at Topstak for 10 years and his role includes Sales, coordinating projects and working on kitchen designs. For customers looking for a new kitchen, Christian will be on hand to help with advice as he has carried out many home visits for kitchen installations. He also deals with Neptune Kitchens and has built a great relationship with this manufacturer. Christian is extremely hard working and sociable, particularly enjoying the fact that his jobs means he gets to meet lots of different people through his variety of projects.
Outside of work, Christian enjoys listening to music and spending time with his children.
"In the showroom and during the on site survey Christian Brookfield made some excellent suggestions on how to integrate the fire with our existing fireplace."
Phil Owens - Sales
Phil is friendly, hardworking and approachable, which means he is the perfect fit for a job in Sales. He has worked in this role for 3.5 years and thoroughly enjoys meeting customers in the showroom and helping them to purchase their ideal stove. The journey from understanding the customer’s needs to seeing the finished installation is Phil’s main motivation, and he is passionate about excellent customer service. Phil’s role also involves site surveys and working on Topstak’s website and social media, so he is able to interact with customers online and offline.
Phil enjoys staying active and can be found playing football, rock climbing and swimming in his spare time.
"Phil Owens was thoroughly professional and a pleasure to deal with."- Mike & Elicia Lake
Matthew Young - Monmouth Showroom Manager
As someone that never shies away from a challenge, Matthew is determined to find the solution for every customer’s needs. His role as Showroom Manager means that he carries out site visits to find out the suitability of various installations and remains open minded and positive as he works out a solution. He also manages the level of stock and maintains the appearance of the Monmouth showroom so that our customers have the best possible experience at Topstak.
Zak Granger - Sales
Zak’s role as a Sales Assistant means a lot of his work involves helping out customers within the showroom, taking orders and assisting trade customers. He also actively helps maintain the upkeep of the showroom. Zak is enthusiastic, approachable and determined, and he enjoys meeting and assisting new customers until their needs are met. To him seeing people have a good experience with Topstak and leaving pleased is a satisfying and rewarding feeling.
Outside of work, Zak spends his time making and listening to music, drawing, skateboarding and helping with the Monmouth Off Street Project (MOSP).
Shaun Kelly - Stock Controller
Shaun finds his job incredibly satisfying as he works in a variety of departments within the company. Although fairly new to the company, Shaun completes stock checks, data processing and works with the product location system, meaning that he can contribute to the many operational aspects in the company. He also assists in the warehouse and uses his conscientious, flexible and accommodating personality to ensure everything runs smoothly.
In his spare time, Shaun enjoys restoring old electrical items to their normal working order and collecting radio controlled models.
James Roberts – Sales
As a Sales Advisor at Topstak, James’ daily responsibilities include dealing with customers in the showroom, guiding them to the stove that best suits their needs, as well as venturing out to customers’ homes where he can do a site survey and assess what they need installed. James is hardworking, friendly and helpful and particularly enjoys seeing jobs from start to finish, and the transformation from what was there to the finished article. He’s also taken a keen interest in learning about and working with the Big Green Eggs.
When he’s not hard at work along with the friendly bunch at Topstak, James enjoys spending time with his family, watching sport such as rugby and football, and playing golf and darts when he can find the time.