Meet Team Topstak
At Topstak we are committed to providing an exceptional customer service and always use our generations of knowledge to ensure that our customers find the right chimney, stove, kitchen or piece of furniture for their home.
Here are some members from Team Topstak and why they will always help to make your house a home.
Christian Pedersen - Co-Founder
Christian, co-founder of Topstak, has over 40 years’ experience in the stove and chimney industry. Staff and customers take full advantage of his technical and business expertise and he is always on hand to offer guidance. Christian has also served as Chairman for many national and international organisations, and he was previously the independent chairman of the HETAS Technical Committee, where he was recognised as championing the role of the retailer and installer.
He shares his passion for the business with fly fishing and sculpture.
"We had excellent advice from both Christian and Simon in choosing the best units to suit our purposes."- Lesley and Stuart Cosgrove
Adam Pedersen - Company Director
Adam has been working at Topstak since the company first began, and he uses his 16 years of experience to ensure that the business continues to thrive. He continually researches products so that Topstak can be the exclusive dealer for leading manufacturers and is proud to introduce new products into Topstak’s showrooms. Adam also oversees the wood fuel production and sources raw materials, whilst managing the workshop, warehouse distribution and general day to day management. Incredibly hard working and motivated, Adam particularly enjoys making and designing chimney components, as he loves setting himself challenges and then achieving these professional goals.
When Adam isn’t working he enjoys going on bike rides with his two sons, snowboarding in the French Alps or trying to improve his golfing technique.
Richard Finucane - Sales Director
As Sales Director at Topstak for nearly 12 years, Richard is in charge of the Retail & Trade Sales Team and ensuring that the showroom and trade accounts are in order. His breadth of experience and approachable attitude means that he is able to deal with a variety of people, including installers, stove companies and our customers in the showroom. He also has extensive knowledge about Topstak’s products and has helped many of our customers to find the right stove for their home.
Although Richard is always kept busy at Topstak, he enjoys playing cricket, golf and attending rugby and football matches in his spare time.
"We love it, it's so efficient and easy to use. Huge thanks to Richard, Barrie and all at Topstak. We couldn't recommend them highly enough."- Louise Evans
Simon Higgins - Sales
Simon has 6 years’ experience in this role and uses his expertise to offer an excellent aftersales service to our customers. Simon has a wide range of technical knowledge and this helps our customers to make an informed decision about their purchase. Described as considerate and animated, Simon is able to deal with a variety of people and always ensures that they choose the right product to match their requirements.
In his spare time Simon likes to keep fit, so enjoys playing rugby and going skiing.
"I had some great advice from the staff at Topstak, especially from Richard and Simon, who were on hand to tell me which models would be suitable and which would be best for the amount of heat I needed in the room."- Dr Rob Carney
Phil Owens - Sales
Phil is friendly, hardworking and approachable, which means he is the perfect fit for a job in Sales. He has worked in this role for 3.5 years and thoroughly enjoys meeting customers in the showroom and helping them to purchase their ideal stove. The journey from understanding the customer’s needs to seeing the finished installation is Phil’s main motivation, and he is passionate about excellent customer service. Phil’s role also involves site surveys and working on Topstak’s website and social media, so he is able to interact with customers online and offline.
Phil enjoys staying active and can be found playing football, rock climbing and swimming in his spare time.
"Phil Owens was thoroughly professional and a pleasure to deal with."- Mike & Elicia Lake
Christian Brookfield - Sales & Kitchen Designer
Christian has worked at Topstak for 10 years and his role includes Sales, coordinating projects and working on kitchen designs. For customers looking for a new kitchen, Christian will be on hand to help with advice as he has carried out many home visits for kitchen installations. He also deals with Neptune Kitchens and has built a great relationship with this manufacturer. Christian is extremely hard working and sociable, particularly enjoying the fact that his jobs means he gets to meet lots of different people through his variety of projects.
Outside of work, Christian enjoys listening to music and spending time with his children.
"In the showroom and during the on site survey Christian Brookfield made some excellent suggestions on how to integrate the fire with our existing fireplace."- Pete and Sue Stephenson
Matthew Young - Momouth Showroom Manager
As someone that never shies away from a challenge, Matthew is determined to find the solution for every customer’s needs. His role as Showroom Manager means that he carries out site visits to find out the suitability of various installations and remains open minded and positive as he works out a solution. He also manages the level of stock and maintains the appearance of the Monmouth showroom so that our customers have the best possible experience at Topstak. Matthew has been at Topstak for 2 and a half years and is a keen football fan.
Zak Granger - Monmouth Sales
Shaun Kelly - Stock Controller
Shaun finds his job incredibly satisfying as he works in a variety of departments within the company. Although fairly new to the company, Shaun completes stock checks, data processing and works with the product location system, meaning that he can contribute to the many operational aspects in the company. He also assists in the warehouse and uses his conscientious, flexible and accommodating personality to ensure everything runs smoothly.
In his spare time, Shaun enjoys restoring old electrical items to their normal working order and collecting radio controlled models.