- Mr Coulthard
Not knowing much about wood burners prior to my visit to Topstak after speaking with the sales adviser I left the show room full of knowledge about the different types of wood burners and the one that would suit me best. Once I made a decision on the one I wanted the transaction was smooth and I was given a installation date that was convenient with me and the two engineers arrived the day that was originally planned. Through no fault of the installation team we had to change the flue size which meant I was not able to have the fire I intended on having. However once again this burden was taking from me when the sales team offered me the 2nd best option to that I originally had chosen and reassured me that it would provide the same output. I have not had a chance to use the fire due to season time of year but look forward to a trouble free nights in the winter of a warm fire that I will certainly recommending your company when my friends and family pops around and asks what I thought of your service received.
- Phil Edwards
From the initial browsing for stoves in the Llandow showroom to the following up with a minor item post installation I have nothing but praise for the whole operation. In addition the final cost was over £400 less than another local supplier!
Having browsed around the large selection of stoves in the showroom (several operating) it was quickly followed by a visit to my property to assess and measure for installation. A formal quotation thus followed.
We decided to proceed and chose the Contura 710 which was fitted on June 1st (which happened to be a very hot day)!
I was extremely pleased with the installation team of Paul and his colleague (sorry forgot his name) who took so much care and demonstrated true professionalism with the fit. Something not too often seen these days!
They arrived spot on 9am as arranged and worked through until 6pm on what was a very warm day. The plinth put them back a little as they had to spray it on site and what with the wind and flies against them it required about 3 attempts to get it right but with their attention for detail and perseverance they ensured the plinth finish looked perfect prior to fit.
I am so pleased with the stove, it sits very nicely in the corner of my lounge. I cannot wait to get it lit after seeing it blaze away post fitting.
Roll on Winter!!
- Malcolm Houston
Fire working great so now actually looking forward to winter!!
- Sarah Avery
I just want to say how pleased I am with my new woodburning stove from Topstak.
With your advice I was able to choose the best option for my home, and now my Clearview Vision stove is in and up and running I am really happy with it.
David and Sam, who installed it, were excellent. It was a long job but they were thorough, neat and courteous throughout.
- Gary Gordon
Please pass on our sincere thanks to Richard in the sales department for all his help during the sales process. Kind, helpful and knowledgeable too.
The installation team arrived on time worked safely and were a pleasure to have around.
First time buyers of multifuel burner was stress free and we're so happy with our purchase.