- Julian Mort
I recently purchased a Contra log fire from yourselves. I would like to say what a pleasure the whole experience has been, from the first time I came to the showroom to find a fire and arrange for a quote to be arranged and then when Phil came to measure up and expressed there could be an issue with the type of fire I had chosen and where I wanted it placed.
The next day the quote arrived and Phil had recommended a fire brand which was ideal for the area I wanted. On checking the website I picked the brand recommended by Phil and arranged installation. Clive and Sam arrived at the time stated and where great guys checking that I was happy with where the slate hearth was to be placed and also gave me options on which way the flu would go through the roof. On completion they left no mess at all. My whole experience from start to finish has been exceptional.
Thank you Topstak.
- Gareth & Jan Hill
We'd just like to thanks Topstak for the excellent service they provided in supplying our new Hwam stove. The whole experience was excellent, from discussing the various stoves on offer in the extensive showroom, through to the survey, where we settled on the optimum location for the new stove in a slightly un-usual conservatory setting. The Topstak team were very knowledgable, and offered good advice throughout the process.
The installation went without a hitch and the team were very helpful, keeping the mess to a minimum and cleaning up thoroughly afterwards.
Overall we are very happy with our new stove, and are looking forward to making a lot of use of it as the nights get colder…
- Chris Davies
All staff at Topstak have been superb, very professional and knowledgable and answered any queries promptly and professionally.
Installation was made to look so easy and completed quickly. I thoroughly endorse the product and would recommend Topstak to anyone considering buying a log burner - big thank you very pleased.
- Alexander Scorey
Our installation engineers were professional from start to finish, completing the installation efficiently with the minimum of disruption. The completed work is of an excellent standard and we are thrilled with our new stove as winter approaches. We would happily recommend Topstak for the full service provided, from our initial enquiry to completion of the works.
- Huw & Lucy Barnes
Just wanted to give some feedback on our experiencee of having our wood burner installed, and have attached a picture for you to see (we chose quite unusual tiles so when I ordered them, you asked for a picture to see how it turned out!).
We are over the moon with our wood burner and have been so impressed with everyone who has worked to install it. From ordering it- I loved that all the staff we met were genuinely interested in the tiles and burner we chose and were keen to see the outcome. Communication was easy and no questions left unanswered. The two gents who came to fit it were absolutely brilliant- professional (but that goes without saying) but also hugely personable and very pleasant. They kept me informed through the day and gave me options on how to lay the tiles, and ultimately I went with their recommendation and the tiles looks absolutely amazing. They worked efficiently and the tiles and burner were in in a day and a half! They left no mess and tidied up after themselves. I worked an on call shift so was out all night and they were hugely considerate of the fact I was sleeping during the day- I didn't hear them at all.
So thanks again. The wood burner and hearth look incredible and exactly how I imagined it. It really completes our living room. Only thing left to decide is what colour to paint the chimney breast!
Would recommend your service in a heartbeat.