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Expert Chimney Advice

At Topstak, we offer expert chimney advice for any situation. Whether you need installation advice on chimneys, you’re looking to reline an old flue or you have your sights set on a large open fire, our friendly and experienced team can answer all your chimney questions. With eight teams of dedicated HETAS installers spread across our Cowbridge & Monmouth showrooms, we’re able to offer a full installation service. From initial advice, right through to installing your dream stove and providing aftersales support. See our step by step guide below to get started.

  • Step 1 – Visit our showrooms or click the button below to arrange a completely free home survey where we can advise you on every aspect of installing a new fireplace into your home. Following your survey, we will provide you with a full estimate.
  • Step 2 – The next step is to choose your stove and the finishing details such as; fireplace surround, beam & hearth. Once you have chosen, we require a deposit and can then book in an installation date to suit you.
  • Step 3 – On the day of your installation, our installers will arrive in the morning (unless stated otherwise) and will be as clean and tidy as possible, using dust sheets to cover floors & furniture.
  • Step 4 – Enjoy your new stove! Following the installation, our sales team are on hand should you have any questions about the installation or using your stove.