- Tony Stevens
'We are very pleased with the stove and the excellent way that it was installed which required, removal of the fire back, cutting and changes to the internal facing brick surrounding area. This was done with great care and concern by the installers CJJ Building and Chimney Maintenance. We were most impressed with the care that was taken and the workmanship thoughout.
We experienced problems almost immediately with the Stovax Riva Studio 500 fire with the air wash working only a little above minimum. A manufacturing fault by Stovax.
We were most grateful to Topstack for all their help and support and moving things on with Stovax. Full marks to Topstack for the support and customer service.'
Every member of staff with whom we came into contact was pleasant, helpful and amenable. The installation was completed efficiently, cleanly and within the given timeframe to a very high standard. Great care was taken at each stage to avoid undue disruption within the home.
In short we are delighted with our woodburner and the service we recieved from the whole team.
- Justin Hay
"After visiting a few stores and lots of reading on the net, we were no closer to knowing what stove we wanted. That all changed when we went to Topstack's showroom in Cowbridge. As well as a great range on display, the staff were very helpful. Very happy with our stove and chimney repair work undertaken."
- Derek and Barbara Hooper
Our Topstak experience has been first class. From our initial showroom visit to the final installation the Topstak team were consistently courteous,informative and accommodating.
We changed our mind about the model of stove chosen and delayed the installation on two occasions - no problem for Topstak!
The installation team,when they finally arrived,were excellent. Different options for positioning the chimney were demonstrated, before fixing, to ensure we were happy with the finished appearance. The workings of the stove were thoroughly explained and the area left immaculately clean.
The stove has definitely given our garden room a real wow factor. Thank you Topstak.
- Mr & Mrs Morgan
We would like to thank everyone involved for all the help and advice given and the work carried out – we are very pleased with the finished work and the stove itself. We wouldn’t hesitate to recommend you and have already done so on a number of occasions.